Typical jobs across Washington County

The calls we handle most often: what homeowners notice, what our technicians do, and what to expect.

Get a fast quote

Fastest: call (833) 751-2102. Or send this and we call you back.

5 job stories

Typical job

What homeowners notice: A homeowner wants a moss clean on a shaded north slope. The moss is thick and the tabs below it are hard to see.
What we do: The roofer checks the covering under the moss before cleaning, finds several tabs lifted at the lower edge and one cracked shingle. The moss is cleared by hand, the tabs are re-sealed and the cracked shingle is replaced after its line is checked.
What to expect: The record shows the tabs and the shingle by position, the cleaning method and a check date. The homeowner has the record with the roof file.

one day, plus a second visit for the tabs typical visit

Typical job

What homeowners notice: A ceiling stain grows after several wet days. The roof above looks sound from the ground, and the homeowner is unsure where the water enters.
What we do: The roofer traces the wet framing in the attic uphill to a joint at a chimney. Moss at the joint is cleared, the counterflashing is reset and the joint is tested with water while someone watches the ceiling.
What to expect: The test shows the leak has stopped. The written record names the joint, the parts reset and the product used, and the wet insulation is dried.

half a day typical visit

Typical job

What homeowners notice: After a windstorm a homeowner sees a ridge cap missing and a gutter bent. The homeowner wants a record before deciding anything about a claim.
What we do: The roofer checks the soft metal and the windward slopes first, counts the lifted tabs in marked areas and compares with the sheltered side. The attic is checked, and moss marks are kept apart from wind marks.
What to expect: A dated summary with photographs and a list of areas not reached. Whether to claim is for the homeowner and the insurer to decide.

one visit, written summary the next day typical visit

Typical job

What homeowners notice: A chimney stain appears on the living room ceiling after a wet week. The homeowner can see a gap at the chimney from the ground.
What we do: The roofer checks the attic at the chimney, finds daylight at the base flashing and walks the roof. The counterflashing is reset into its groove, the base flashing is re-sealed and the joint is tested.
What to expect: The record names the joint, the reset and the test result, and it is kept with the house papers.

one visit typical visit

Typical job

What homeowners notice: An insurer questions whether a windstorm caused tabs to lift, and asks for an explanation in writing.
What we do: A second roofer reviews the first record, inspects the roof and separates the wind marks from the moss marks. The written reply answers the insurer's specific points with photographs and counts.
What to expect: The insurer has the written reply and the photographs. If the handling is not fair, the homeowner has the record and the Oregon Division of Financial Regulation as the complaint route.

one visit, a follow-up letter for the insurer typical visit

Call and tell us what you see. We will tell you what it likely is and what it usually costs before anyone drives out.